We want you to be satisfied with your design. If you are not completely happy, we offer the following refund policy:
- Refund Eligibility
- If you are not satisfied with the design submitted, you may request a refund within 7 days of receiving your final design.
- Refunds are only eligible if no feedback or revisions have been provided.
- Refund Process
- Contact us at support@highgatesl.online with your reason for the refund request.
- We will review your case and issue a refund if applicable.
- Non-Refundable Items
- Refunds are not available for designs that have been fully approved by you or after the 7-day period.